Michael McHugh, Chestnut Hill Realty Michael McHugh is the Property Manager for Hancock Village, CHR's flagship property in Chestnut Hill. With 789 townhouse apartments, Hancock Village is one of CHR's largest properties and Mike supervises a staff of over twenty-five employees, including the on-site management, resident services, the maintenance and landscaping, and the construction liaison teams.
Leasing Professional of the Year
Susan Samara, First Realty Management Due to Susan’s efforts, the property reached an average occupancy rate of 98 percent late in 2019. During the current COVID-19 Pandemic, she has been able to keep retention and occupancy high by pivoting her marketing focus and creating virtual tours for each floorplan. She also has provided personal experiences using alternate means, such as completing tours via Facetime, or video conferencing with her prospective residents.
Rising Star of the Year
Tom Higgins, Chestnut Hill Realty Tom Higgins began his career at CHR as a Resident Services Professional and has worked up the ranks and is currently a Marketing Manager. His strong work ethic, commitment to teamwork, dedication to learning and training, and excellent customer service have distinguished him as a standout professional and colleague.
Apartment Maintenance Supervisor of the Year
John Fortes, First Realty Management John Fortes is a maintenance supervisor at Davis Commons, a 200-unit garden style residential community in Brockton. He joined the company 13 years ago as a maintenance technician and has amassed an impressive work history built on consistency, character, dependability, service to others, and a deep knowledge of residential property maintenance.
Apartment Maintenance Technician of the Year
Anthony Mello, The Dolben Company Anthony “Tony” Mello has worked for the Dolben Company for over 25 years, and the past 10 years at 100 Memorial Drive Apartments. He is known for his dedication to his residents and commitment to his team. He is an excellent team player and goes above and beyond daily for those around him.
Supplier Member of the Year
Bryan Dempsey, Metropolitan Cabinets & Countertops Bryan has been a member since 1998, serves on the MAA Board of Directors and served as the Expo Chair for several years assisting in transforming the Expo into the event it is today. With Metropolitan Cabinets & Countertops, Bryan has supported MAA and has been an advocate for all we are doing.
Supplier Company of the Year
Pro-Care Pro-Care has been a member since 2014. They have been involved supporting many of our signature events as sponsors including the Annual Expo and Summer Cookout and serving on committees and assisting with our community service activities. Pro-Care works tirelessly in the industry by supporting our communities during emergencies with fire, water and smoke.
Massachusetts Apartment Association 3 Center Plaza, Mezzanine Boston, MA 02108 massapts.org